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-If you act within this Agreement Travellers Autobarn will grant damage cover (including legal costs incurred with our consent) for your benefit in respect of damages to the Vehicle or Third Party damage other than any property owned by you (or any friend, relative, associate or passenger) or in your physical or legal control. This cover is subject to:
-Your payment of the damage/loss liability charge stated on the Rental Agreement.
-Your not having acted or having caused any other person to have acted in any manner which is in, contravention of this Agreement including the special conditions of the Rental Agreement.
-Your not being covered under any other policy of insurance.
-Your providing such information and assistance as may be requested and, if necessary, authorising Travellers Autobarns insurer to bring, defend or settle legal proceedings but Travellers Autobarn shall have sole conduct of the proceedings.
The Vehicle has compulsory third party personal insurance cover. It is likely that any other vehicle involved in an accident also has third party insurance cover. Depending on the circumstances of the accident, the Hirer may be entitled to claim for their personal injury against the third party insurance of the party responsible for the accident. The extent of such third party insurance varies in different states and territories and Travellers Autobarn strongly recommends that all passengers take out their own Personal Injury Travel Insurance.
The Vehicle is covered for damage to it or damage to the property of a third party. However the Hirer is responsible up to the amount of the applicable liability for the cost of such damage to third party property, or to the rented Vehicle except where any term of this Agreement has been breached. The Hirer is also responsible for administration costs and the cost of demurrage for the period the Vehicle is unavailable due to repairs. The liability applies in respect of each claim (accident), not per rental. In addition to the liability an administration fee of $190 will be charged per claim (accident). The liability is applicable regardless of who is at fault and must be paid at the time the accident is reported to Travellers Autobarn, not at the completion of the rental period. In the event of a no-fault accident, Travellers Autobarn will make every attempt to refund to the Hirer any costs recovered from the party at fault less a minimum $190 administration fee.
A VALID VISA OR MASTERCARD CREDIT CARD IS REQUIRED FOR THE SECURITY BOND.
If you do not have a valid Visa Card or Mastercard please contact us so that we can email you a credit card authorisation form which allows you to use the credit card of a family member/guarantor.
A security bond is required upon pick-up of the Vehicle. The amount of the security bond is determined by the applicable damage protection option you have chosen. Payment of the bond is only accepted by a signed credit card pre-authorisation (sufficient funds must be available), the amount of the bond will not be debited from your account at this time.
If there is damage to the Vehicle on its return, the bond will be used to cover the cost of such damage up to the amount of the relevant liability. However, if any term of this Agreement has been breached and the bond is insufficient to cover the damage then any extra cost will be charged.
Reminder: It is one bond per accident/damage and not per rental, therefore once you report the accident to Travellers Autobarn, another bond will need to be pre authorised, otherwise you cannot continue with the rental.
Accidents and any other damages must be reported to the FREECALL (from landlines only) 1800 674 374 or +61 2 8323 1555 (from mobiles and overseas) Customer Assistance Line within 24 hours of the occurrence or all liability limitations and coverages are void.
All liability limitations and coverages are void if any term of this Agreement is breached.
Security Bond / Liability Options
|Standard protection||Midway Protection||Protection Plus|
|Cost per day||Included in daily rate|
|Bond / Liability||$2500||$1200||$0|
|Windscreen: Repairs and replacements||Renter pays*||Renter pays*||One front windscreen|
|Tyres: Repairs and replacements||Renter pays*||Renter pays*||Two tyres|
Protection Plus & Midway Protection is payable to a maximum of 50 days for all Vehicles.
Protection Plus includes one front windscreen and two tyres.
If the Protection Plus excess reduction option has been chosen a credit card imprint of the Hirers credit card will be taken as security in case of a breach of any terms in this Agreement or any administration fees in respect of infringement notices.
Windscreen Waiver: With the purchase of the windscreen waiver, the Hirer is not responsible to pay in the event that the windscreen needs to be replaced (first windscreen only and side & rear windows are excluded). All Vehicles = $3/day up to maximum $75
(Note: If no additional coverage, windscreen chips are charged at $90 each, any more than 3 chips will result in a windscreen replacement charge of $450), side and rear glass $800 each.
Tyre Waiver: With purchase of the tyre waiver, the Hirer is not responsible to pay in the event that tyres need to be replaced due to damage (up to max of two tyres per rental). All Vehicles = $3/day up to maximum of $75 payable.
At all times the Hirer is responsible for:
-Damage caused where the terms of this Agreement have been breached.
-Damage caused due to Vehicle use in contravention to clause 11.
-Damage caused by not driving in a prudent and cautious manner.
-Damaged caused by driving on unsealed roads or beach driving.
-Damage caused to the Vehicle in any way by part or total water submersion including flood water, river water, salt water, or any other source of water.
-Damage caused due to a single Vehicle write off or rollover.
-Damage caused to the Vehicle by the Hirers wilful conduct e.g sitting or standing on the bonnet or roof of the Vehicle.
-Damage caused to the Vehicle when using the Vehicle in contravention of any legislation or regulation controlling vehicular traffic.
-Damage caused to the interior of the Vehicle regardless of cause when no other vehicle is involved.
-Damage caused due to use of incorrect or contaminated fuel.
-Damage or loss caused to any personal belongings.
-Damage to the awning, overhead (roof) or under-body of the Vehicle.
-Damage caused as a result of an accident from striking an animal whilst driving before dawn or after dusk outside of any city limits.
-Damage caused where you have failed to maintain all fluid and fuel levels or failed to immediately rectify or report to us any defect of which you become aware.
-All costs to replace keys which have become lost, broken, damaged, stolen or retrieval of keys which been locked in the Vehicle, or where the Vehicle has been stolen due to it being unlocked.
-Damage caused where it is deemed by local authorities to have been careless or willful in failing to abide by the local road rules, resulting in damage to the hired Vehicle and/or Third Party Vehicle or property.
-Damage caused if you fail to take reasonable measures for the safety of the Vehicle, its parts or accessories, or fail to comply with all restrictions on the use of the Vehicle or otherwise abuse or misuse it.