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10. Standard Bond
If you decide to risk it and not take the All Inclusive package, you are responsible for the excess of $3000.
This is the amount you will have to pay for any damages, and applies per incident regardless who is at fault.
The excess will be deducted in full immediately upon report of an incident or accident.
The excess will be refunded less the bond-handling fee only if we are successful in recovering the full cost of the damages from the third party.
We only accept Visa, Visa Debit and MasterCard. Cash Passports or Travel x are not accepted. The Bond is only frozen, not deducted from your account.
You also agree:
(a) You must provide credit card details to us at the commencement of the Rental Period for the purpose of freezing the Bond. We do not deduct the funds but sufficient funds must be present on the credit card at the time of Vehicle pick up.
(b) In the event of an accident regardless who is deemed at fault your bond will be processed.
(c) The Bond will be debited regardless of any insurance purchased via a third Party.
(d) The Bond is fully refundable provided no damage has occurred to the Vehicle, when it is returned to the correct location at the right time; with a clean, rubbish-free interior and the exterior panels are clearly visible so any damages can be seen.
(e) We reserve the right to bank the Bond after the return of your Vehicle for any un-reported fines and damages to the Vehicle or third parties and their property.
(f) Third party insurance is not compulsory in New Zealand and claims can take months to resolve. Where the third party causes damage, you may be held liable for all damages even if it was not your fault, therefore we reserve the right to bank and not refund the bond.
(g) In the event the driver's credit card declines we reserve the right to process the bond from any other person(s) name on the Rental Agreement or person(s) that paid for part of the Bond.
PLEASE NOTE: If Spaceships is unable to freeze the full bond you will be unable to commence the hire unless you purchase the All Inclusive.
11. All Inclusive Insurance
Rocket, Beta 2, Beta 2S, Dream Sleeper Mini Vehicles
For additional non-refundable fees of $30 per hire day, to a maximum payable of $1200 i.e. 40 days rental the All Inclusive package will reduce the $3000 excess to $0.
The All Inclusive covers the below damages;
- The roof
- Under body
- Exterior panels
- Side mirrors
- *Single vehicle accidents
- Glass cover
- *Cover for gravel roads
- No one-way fees
- *Towing costs only covered in mechanical failure
* Gravel road cover excludes the three restricted roads mentioned in clause 4.
* The cost of the replacement tyres (up to two) is coverd. The hirer pays for the call out fee if needed to change the spare tyre.
* Single vehicle accidents (excludes a single vehicle roll over)
* Towing costs only covered in mechanical failure
A windscreen replacement starts at $550. Stone chips start at $75 each.
WE RECOMMEND TAKING THE ALL INCLUSIVE TO REDUCE YOUR RISK AND TRAVEL WITH COMPLETE PEACE OF MIND.
12. Glass Cover
This is included in the All Inclusive but if you decide to risk it and travel with the Standard Bond, Glass Cover is a good option to help minimise your exposure. For additional non-refundable fees of $8 per hire day, to a maximum payable of $320 i.e. 40 days rental the Glass Cover will cover you for unlimited stone chips (cost $75 each repair), and loss or breakage of one front windscreen (cost up to $550 for a new windscreen). This also covers the windows and sunroof.
PLEASE NOTE: Glass Cover is included with All Inclusive. If just taking the Glass Cover the Standard Bond applies. Downtime is not refunded for chip and windscreen repairs.
In the event of any form of accident resulting in damage to the Vehicle or any third party property you must contact us within 24 hours. The following procedures should be followed.
13.1 Third party accident
(a) In the event of an accident where a third party is deemed at fault and a replacement vehicle is required all hire days, and All Inclusive will be transferred to a new rental agreement. If Standard Excess applies a new bond will apply regardless of who is at fault.
(b) In the event of a single vehicle accident (excluding a single vehicle roll over) where a replacement vehicle is required, all hire days are transferred to a new rental agreement. A new Excess Reduction Option is required for the remaining hire days.
(c) A single vehicle roll over is deemed careless and driver fault regardless which insurance option you have. It is at our discretion as to whether the remaining hire days will be carried over to a replacement vehicle. A new Excess Reduction Option will apply if a new rental agreement is created. We reserve the right to not provide a replacement vehicle.
(d) In the event of an accident in which the vehicle is deemed drivable all hire days and All Inclusive will remain. If the Standard Excess applies, a new bond will apply for the remaining days of hire and must be paid immediately.
13.2 At the accident scene the customer must:
(a) Obtain the details of Third Parties and any Witnesses, and report the accident to the Police.
(b) Photograph damage to all vehicle(s) and registration number(s).
13.2 After the accident and at the Branch
(a) Call us and we will get the relevant forms to you.
(b) You must produce your Driver's Licence and hand over the police report (if applicable) along with the claim form and any supporting photographs.
(c) You are required to pay the excess (if applicable) and any other amount due in respect of any damage arising from an accident, loss or damage. This amount is payable at the time of reporting the event, not at completion of the hire.
(d) Spaceships will ensure the Motor Vehicle Accident Report is completed clearly and accurately.